Creating Service Reason Codes

The Service Reason Codes are used to explain why a customer did not proceed with the service booking. Here is how to create the Service Reason Codes in the system:
    In the top right corner, choose the search icon, enter Service Reason Codes, and select the related link.
    In the page that opens, you’ll need to add a Code along with a description. This is for the specific reason that explains why a service booking did not proceed.
    Exit the page, when done.



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