How to Use the Finance Plan on a Service Document

How to Use the Finance Plan on a Service Document

A Finance Plan splits a service document total into a deposit the customer pays now and a series of monthly instalments. It is available on Jobsheets, Estimates, and Vehicle Inspection Estimates, and is for customers who want to spread the cost of a repair rather than pay the full amount at collection. This is the in-house finance flow; for Payment Assist, see  How to Use Payment Assist .


Set Up a Finance Plan Template

Before you can apply a Finance Plan to a document, at least one Finance Plan Template must exist and one must be marked as the default.
    In the top-right corner, choose the search icon, enter Finance Plan Templates, and select the related link.
    Select New from the menu bar and fill in:
  • Code — a unique identifier (for example, 12MONTH).
  • Description — a name for the plan (for example, 12 Month Payment Plan).
  • Deposit % — the percentage the customer pays upfront.
  • No. of Additional Payments — how many monthly installments follow the deposit.
  • Maximum Finance — the highest amount that can be financed under this template.
  • Header Text and Footer Text — optional messages added to the document comments.
    With the row selected, choose Set Default from the menu bar. Only one template can be the default at a time.

Apply a Finance Plan to a Service Document

You can apply a finance plan to a document using either the Add Finance Plan action or the Use Finance Plan toggle.
    Open the Service Document, then either select Payments/Posting from the menu bar and choose Add Finance Plan, or scroll to the Invoicing FastTab and turn on the Use Finance Plan toggle.
    The Finance Plan window opens with these fields:
  • Finance Plan Template — the template that drives the deposit %, number of monthly payments, and any maximum finance limit. Defaults to the template marked as default in Finance Plan Templates; change it if needed.
  • Full Finance Amount — the total document amount, before any deposit is deducted.
  • Customer Deposit — any deposit the customer has already paid against this document. Auto-filled from existing deposit entries. Select the value to drill down to the related entries.
  • Amount to Finance — calculated as Full Finance Amount minus Customer Deposit. Editable if you need to finance a different figure.
  • Start Date — defaults to today. This is the date the deposit instalment is due; subsequent monthly payments are calculated from this date.
    Review the figures and select Yes to apply the plan.
    Once confirmed, the system writes the payment schedule into the document comments: header text, the schedule of dates and amounts, and footer text. These comments appear on the printed invoice.

Things to Know

  • Start Date must be today or in the future — you cannot backdate a Finance Plan.
  • Amount to Finance must be greater than zero, and the chosen template must be selected.
  • If the template has a Maximum Finance limit, the amount is capped at that limit.
  • If you take a new deposit after opening the Finance Plan window, close and reopen it so the figures refresh.
  • Unticking Use Finance Plan removes the terms from the document but leaves the comment lines in place for reference.


See Also

     Managing Deposits 


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