Customer Signature Capture on Jobsheets

This feature captures the customer's signature directly on the Job Card reports. It improves communication between the garage and the customer and provides proof of customer consent. Once signed, the signature is saved and included in the Job Card report for future reference.
To access and use the feature:
    Open the jobsheet to which you want to add the customer's signature. From the menu bar, select the Print & Send menu, followed by Sign and Print Job Card.
    A Preview and Sign window appears, showing the Job Card details.
    The customer signs in the Sign here box. You can also edit the Name field (for example, “Signed by Sophia”).
    There are also navigation controls available. You can Zoom in/out and use the Next or Previous page (if several pages are available).
    When the customer signs, click OK, and the signed copy of the Job Card will be downloaded automatically. You can print if required.
    The signed copy is also archived in the system. To access the archived versions, select Actions, Functions, and then Archived Versions.
    The list shows signed Job Cards for easy retrieval.
    If a signature already exists and you select the Sign and Print Job Card again, the system prompts, 'There is a signed version of the job card already. Do you want to sign a new one?'. If you select:
  • Yes → It opens the signature window to capture a new signature, and a new archived version is created.
  • No → It opens the existing signed documents list in the Archived Versions page.


Globe with Meridians English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click  here.