Customer Signature Capture on Job Card and Schedule of Work

This feature directly captures the customer's signature on the Job Card and Schedule of Work reports. It improves communication between the garage and the customer and provides proof of customer consent. Once signed, the signature is saved and included in the Job Card or Schedule of Work report for future reference.
To access and use the feature:
    Open the jobsheet to which you want to add the customer's signature. From the menu bar, select the Actions menu, followed by Print, and then select either Sign and Print Job Card or Sign and Print Schedule of Work.
    A Preview and Sign window appears, showing the Job Card details or the Schedule of Work.
    The customer signs in the Sign here box. You can also edit the Name field (for example, “Signed by Sophia”).
    There are also navigation controls available. You can Zoom in/out and use the Next or Previous page (if several pages are available).
    Once the signature is captured, click OK. A PDF of the signed document will be downloaded automatically, which you can then print or save.
    The signed copy is also archived in the system. To access the archived versions, select Actions, Functions, and then Archived Versions.
    A list will appear showing all previously signed Job Cards and Schedules of Work for easy retrieval.
    If a signature already exists and you select the Sign and Print action again, the system prompts, 'There is a signed version of the job card/schedule of work already. Do you want to sign a new one?'. If you select:
  • Yes → It opens the signature window to capture a new signature, and a new archived version is created.
  • No → It opens the existing signed documents list in the Archived Versions page.


Globe with Meridians English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click  here.