How to Set Up Self Service Change Log

How to Set Up Self Service Change Log

The Change Log feature is useful for tracking data changes in your Garage Hive database. Use this feature to keep track of when data is inserted, modified, or deleted on specific tables.
Note: Only a system administrator can perform this setup. If you require assistance, please contact our support team.
    In the top-right corner, choose the search icon, enter Self-Service Change Log Setup, and select the related link.

Enable the Change Log Setup for Service Documents and Master Data

    The Change Log feature is available for Service Document (Jobsheet, Vehicle Inspection Estimates, and Estimates), both unposted and posted.
    To enable the feature in these documents, select the Enable for Service Documents slider on the setup page that opens.
    This enables the tracking of some fields in the service document, such as the General FastTab fields, Vehicle Reminder Dates fields, Group Item fields, Service Comment Line fields and Service Lines fields.
    In addition to Service Documents, the Self-Service Change Log can track changes on key master data records. This is useful for resolving disputes — for example, when a user removes a customer from a vehicle card but denies doing so.
    To enable change tracking for master data, enable all or either of the following sliders:
  • Vehicles
  • Customers
  • Items
  • Vendors
    When enabled, the system will record changes (inserts, modifications, and deletions) on those records.

View Changes Made in a Service Documents

To view the changes made in a Service Document:
    Open the document on which you want to track the changes, click Related in the menu bar, then select Change Log.
    The document’s changes will be shown.
    This also applies to a posted Jobsheet; open the Posted Jobsheet in which you want to see the history of the Posted Jobsheet while it was unposted, then select Related, Jobsheet, and then Change Log.

View Changes Made on Master Data Cards

Once tracking is enabled, you can view the change history directly from the relevant card:
    Open the record you want to check — for example, the Vehicle Card, Customer Card, Item Card, or Vendor Card.
    Select Related in the menu bar, then choose Change Log.
    The system opens a filtered view showing only the changes for that specific record, preventing performance issues that can occur with the standard Business Central change log.


Globe with Meridians English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click  here.