The following is a list of all new Garage Hive features, updates and system improvements:
15th December 2025
New Features
Added a Print Extended Technician Notes slider in Service Mgt. Setup and on the Job Card request page. This feature allows you to choose between printing the extended version with more space for Technician Notes or the standard Job Card layout; read more.
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System Improvements
Refined the Posted Return Job Sheet to ensure the Comments section is visible. This update allows you to view all comments that were present on the Return Job Sheet before it was posted.
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Enhanced Intercompany Transactions to automatically transfer vehicle information when sending a Purchase Order to a partner company. The system now adds document lines to the incoming Sales Order with the relevant vehicle details and checks the VIN to either link to an existing vehicle or create a new Vehicle record in the target company.
Updated the Euro Car Parts Integration Setup to include a "Purchase Order Number + VRM" option in the Vendor Reference Format list. This improvement enables you to send both the Purchase Order Number and the Vehicle Registration No. to Euro Car Parts simultaneously, ensuring they can verify parts against the vehicle while you maintain accurate internal tracking; read more.
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10th December 2025
New Features
Added a multi-select capability to the Service Package lookup, enabling users to select multiple packages simultaneously by checking the relevant boxes before adding them to a service document; read more.
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Added the Customer Ranking field to the Estimate page, automatically fetching the classification from the Customer Card to provide immediate visibility of the customer's status during the estimation process; read more.
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AddedAmount and Amount Including VAT columns to the Estimate List view, allowing users to view total values at a glance and sort the list by value to prioritise high-value estimates without opening individual documents.
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System Improvements
Updated the Vehicle Sales Order document layout to ensure that any comments entered on the order are now clearly displayed on the final printout.
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Enhanced the Item List lookup functionality on Service Documents to automatically highlight and scroll to the currently selected item when clicking AssistEdit.
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3rd December 2025
New Features
Added a dedicated Confirmation of Collection section to the Purchase Return Order printout. This includes fields for Collector name, Collector signed, and Date/Time.
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Added the ability to define a mileage range (From/To) for Service Packages. When a vehicle's mileage is entered on a jobsheet or estimate, the system now automatically filters the list to show only the service packages relevant to that mileage; read more.
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Added a new integration with Stapleton Tyres, which can be accessed throughthe Tyre Catalogue action;read more.
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System Improvements
Restricted access to the direct inventory adjustment feature on Item Cards for users on the Business Central Cloud (v26) environment to ensure all adjustments follow standard, controlled procedures.
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Promoted the Posting Preview feature from the "Show More" menu to the main posting actions area and removed the Beta tag, making it easily accessible as a standard feature.
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Increased the size of the Technician Notes text box on printed job cards by 3x. This improves the workflow for technicians who prefer physical cards by providing significantly more space for comprehensive notes.
Updated the Vehicle Card to display overdue reminder dates in red text. This improves consistency with the Vehicle List and helps users immediately spot expired dates.
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Enabled the Add Related Documents option when using the Post & Email function on a jobsheet.
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Introduced an optional setting that prompts Service Advisors to review the Customer Rank when posting a jobsheet. This ensures customer status is re-evaluated based on the most recent interaction; read more.
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Corrected the sorting logic on Customer Statements to list transactions chronologically by Posting Date (oldest first) instead of the system Creation Date, ensuring a logical history for the customer.
Modified the Sales Invoice printout to display a dynamic VAT Registration Number based on the specific Location Code selected in the document header.
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Extended the Check Mileage validation logic (Show Error, Show Warning, or Skip) from Service Mgt. Setup GH to cover Vehicle Inspections, ensuring mileage is recorded before an inspection can be completed; read more.
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17th November 2025
New Features
Added Live Work Status updates on vehicle service progress for the customer with clear messages like "Waiting to be started" or "We're working on it" for their vehicle. The cycle is initiated by the Vehicle On-Site slider on the jobsheet; read more.
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Added a Pre Check-In feature to streamline customer drop-off, improving accuracy and reducing front desk time for a smoother experience; read more.
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Added Bin functionality to Jobsheets to improve stock control accuracy. This update is particularly beneficial for mobile operations, enabling businesses to assign specific bins to individual vans within a single location for precise inventory tracking per vehicle; read more.
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Added Service Package Bundles, enabling the grouping of multiple service packages with a defined discount percentage or amount; read more.
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System Improvements
Increased the maximum booking period for Online Booking to 400 days.
Added the ability to create service lines directly from the Autodata Oil and Lubricants lookup.
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Enhanced the Vehicle List by allowing the Model Series and Production Year fields to be added via personalisation.
Added the T-Card Container field to the Technician Easy Clocking view, enabling the technicians to update vehicle statuses (e.g., "In Wash Bay") directly without needing Service Advisor intervention.
Refined Sales Invoice layouts (Proforma and Posted) to hide the VAT No. field when empty, and display the Vehicle Production Year after the Model.
Added the External Document No. field to the Posted Jobsheet and Posted Return Jobsheet lists to assist with document referencing.
Improved the Customer Survey summary preview to display the full text of extended description answers, removing the previous 150-character display limit.
Extended the Item Import Buffer functionality to include the Bin Code field, ensuring bin locations are imported, stored, and used consistently.
Added an Extended Description field to the Item Card, allowing the addition of default item card information.
Updated Modern Search to include the Barcode field, making it easier to locate items using their scanned codes.
16th October 2025
New Features
Added a new Online Booking API for integration with external providers like Reception Mate, allowing seamless booking information flow into Garage Hive with clear identification.
Added integration with Payment Assist, allowing customers to apply for financing for vehicle services. This feature offers flexible payment plans within Garage Hive, helping manage larger bills, read more.
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Added a new Click to Call feature, which integrates with your external phone system to let you initiate phone calls and SMS messages directly from service documents or where the phone number is available in the system, read more.
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System Improvements
Added the Customer Ranking and NPS (Net Promoter Score) directly onto the customer's phone book.
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Added the ability to create Service Split payment plans with a starting balance, which is ideal for carrying over funds from a previous arrangement.
Enhanced the Vehicle Inspection (VI) printouts for better clarity and compliance by adding mileage units (e.g., Miles, KM), including the ISO week number in the header, and displaying the job titles 'Technician' and 'Approver' above the names in the signature section.
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Updated the online authorisation process to allow customers to submit an online authorisation document even when no additional work is approved, read more.
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Enhanced the reliability of our Stripe integration to ensure the payment status shown in Garage Hive is always accurate.
Iceland: Added expanded vehicle data fields for users in Iceland, offering more detailed information from the vehicle registration lookup service.
Iceland: Improved the Vehicle Registration Lookup in Iceland to prioritise the holder (driver) over the owner (lease company) for jobsheets, ensuring correct communication and invoices.
English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click here.