2025 Q1 (Jan - Mar)

The following is a list of all new Garage Hive features, updates and system improvements:

12th March 2025



Rocket New Features

  • SMS Sender ID: Added SMS sender ID to the Location Card, enabling the company to use different SMS sender IDs that are branch/location specific.  Read more.⁠ 
  • Added Online Booking Available Hour Resource Group field to ensure resource availability is checked before booking, calculate future available hours, store them per location and date, sync via a web service, and prevent bookings if hours are insufficient.


Wrench System Improvements

  • Improved the validation of ECP Vendor Item number.
  • Refinement of the ServiceSplit integration: when a customer takes an action, it appears in the attention comment.
  • Enhanced the display of Online Booking errors to ensure the error page appears earlier, facilitating quicker error resolution.


25th February 2025



Wrench System Improvements

  • Improved file format handling to ensure seamless Monzo bank statement imports.
  • Improved the Sales Account Error message.
  • Simplified the online booking process when entering the vehicle details.
  • Improved the import of Nonworking days from TimeTastic.
  • Improved the clarity of declined online payments.
  • Improved the layout of Remittance Advice documents.
  • Improved the SMS Character Support to support the Unicode characters.
  • Refined the Address Formatting in Postcode Lookup.


6th February 2025



Rocket New Features

  • Added shelf No. to tech view of Job cards via easy clocking, enhancing visibility and organization of inventory for technicians.
  • Added Video Url option for VIEs to allow MP4 links, expanding media capabilities within the system to support video content.  Read more.⁠ 
  • Calculation fields added to the Servicesplit Send Plan page, providing users with a payment breakdown to streamline their planning processes.  Read more.⁠ 
  • Employees without resource codes can now show Timestatic absences in their schedules, improving accuracy and clarity.  Read more.⁠ 
  • Load Index: Added to tyre group filters, enabling more precise filtering and selection of tyres based on their load-bearing capacity.  Read more.⁠ 


Wrench System Improvements

  • Improved the system to automatically update a resource’s branch to match the new User Branch Code when it is changed in Manage User page, ensuring consistency and accuracy for users with linked resources.
  • Renamed GDPR and Communication Policy FastTab in Customer Card to Data Protection and Communication Policy, for better user understanding.


21st January 2025



Rocket New Features

  • Added an easier way to update Service Package Prices when labour or item prices change.  Read more.⁠ 
  • Added Automatic filling of location and posting date fields in the EOD report.
  • Added Mandatory Mileage: The Check Mileage in Service Document field offers three options, which applies to a Jobsheet:
  • Show Error: Requires mileage entry
  • Show Warning: Alerts but allows completion.
  • Skip: No requirement for mileage.
  • Added Request Online Booking Deposit Payments for customers before completing an online booking. This feature allows customers to secure their bookings with either partial or full payments. For more details,  read more.⁠ 


8th January 2025



Rocket New Features

  • Added VIN to the Vehicle details view in Online Booking.
  • Introduced Mileage Request Option from the Online Booking setup in Garage Hive.


5th January 2025



Rocket New Features

  • Added the ability to open the VIE’s and Estimates from the Item History Overview page.


Wrench System Improvements

  • Refinement to the schedule search.
  • Improvements to the TimeTastic integration.
  • Improvements to purchase order emails.


Globe with Meridians English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click  here.