Select the Bay or the Technician to allocate the booking.
Left-click and drag horizontally on the right from the time the booking starts to the end of the booking, and then release.
A pop-up window will appear. Select Allocation Type for the booking and click okay. After clicking okay, a Jobsheet is created and will appear in the pop-up window.
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Adding Vehicle Details
In the Vehicle Registration No. field, enter the vehicle’s registration number and press the Tab key. If the vehicle already exists in the system, its details will be added automatically. If not, the information will be retrieved if available through the Vehicle Data Lookup provider.
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If the vehicle is not available on any of the option, you'll get an option to create a new Vehicle Card.
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Adding Customer Details
If the vehicle were already added before, the customer details would be added automatically. If not:
Enter the customer's name in the field Customer and press the tab button to create a new customer.
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From the pop-up window that appears, select Create a new customer card.
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Add the customer's address by searching on Lookup address from postcode.
Add the customer's phone number and email address in the respective fields.
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If you have payment terms agreed with a customer (trade), for example, they pay every 30 days from the invoice date, you can add them by scrolling down to the Payments section.
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Scroll up to add a credit limit on the Credit Limit (LCY) Field (if necessary)
Click close to create the customer's card.
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Adding Comments
To add a comment:
Scroll down to the Comments section on the Jobsheet.
Select the first cell under the Type Code column and add the type of comment.
Select the next cell under the Comment (Extended) column, and a pop-up window will appear where you write your comment; you can maximize the window for a better view.
After adding the comment, close the window to create the comment; the time and date of the comment are added automatically.
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Note: Unlike other fields in the system, the Comment (Extended) field can be as long as needed.
English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click here.