Select Additional, and from the list of the submenus, select Items to Return to open the report.
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Note: Based on the above criteria, the report opens a list of suggested items you shouldn't have in stock.
You can now select the items to return by adding the quantity in Qty. For Return column and the respective Vendor No. or Vendor Name column.
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Or, you can click on Fill Qty. to Return from the menu bar to add all items in the report in the column Qty. For Return.
If not already added automatically from the item card, enter the vendor details in the Vendor No. or Vendor Name column.
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After you’ve added the items you want to return, go to the menu bar and select Process Return Orders.
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You can Create New Return Order from the Items to Return Vendor Actions page, or you can add to Existing Return Order by clicking on the Alternative ActionAdd to Existing Return Order. Click OK to create the Purchase Return Order(s).
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You can as well view the history of an item in the report. Click on History Overview from the menu bar.
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Marking an Item as Non-Returnable
If an item appears in the Items to Return list but you never want to return it (for example, a stocked item you always keep on the shelf), use the Set as Non-Returnable action to remove it from the list.
Select the item in the list and from the menu bar, choose Set as Non-Returnable.
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This sets the item's reordering policy to Maximum Quantity, which removes it from the Items to Return Report.
English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click here.