Security, Privacy and Compliance FAQ's

This article answers some common questions about the security, privacy, and compliance of the Garage Hive software.

What security is in place to protect our database?

Data is stored in Microsoft Azure SQL service within the Microsoft Azure UK South (London) data centre.
Microsoft is ensuring that world-class data protection measures, including secure network infrastructure, secure hardware infrastructure, and security testing, are in place.
For more information on Microsoft’s security, click on the link below.
  •  3 reasons why Azure’s infrastructure is secure. 


Is Garage Hive a PC program, an App or is it Web-Based?

Garage Hive is built on Microsoft Dynamics 365 Business Central, a Web-Based platform; a mobile application is also available.


Can our system be restored easily from the backup?

Yes, your database can be restored from a backup. Backups are made continuously and can provide up to 35 days of point-in-time to restore capability.


Who would have access to our backed-up data?

Garage Hive system administrators have access to the data.


Can we regularly download a local copy of the backup?

Garage Hive does not provide a local backup of the SQL database, but it is available for administrators should they need it. If you wish for a copy of your data because you are migrating to another system, we provide it in Excel format.


Is the backup encrypted?

Yes.


Would each site have its own backup, or would the backup be for all sites combined?

There is one backup for all sites combined.


If a site loses its internet access, how would it affect our Garage Hive system?

If you lose your internet connection, your data is safe. We recommend that you have a backup internet connection, e.g., a 4G/5G dongle so that you can always access your data.


Can we log into all sites remotely?

Yes, Garage Hive is cloud-based, so it can be accessed from anywhere with an internet connection.


Globe with Meridians English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click  here.