Terminal User
What is a Terminal User?
A Terminal User will continue to work from paper Jobsheets. Their efficiencies and recovery rates can still be reported.
Terminal User Capabilities for Technicians
A technician using the terminal can:
- Clock in and out of work
- Clock on and off specific jobs
- Access a list of all items and labor associated with each job
Technicians and administrative staff can clock in using the terminal. Even if a technician is a device user, they can still:
- Clock in and out
- Clock on and off jobs
Limitations: They cannot produce checklists or add comments, items, or labour lines from the terminal.
How to use a terminal.
Your terminal will be set up for you with all required users.
To Clock In:
To Clock Out:
Within Home:
Technicians can see what they are currently working on at that moment in time.
They can also Finish, Pause or Start allocations.
They can also clock on to a Break.
Alternatively, Select Existing - A technician can select a job to clock on themselves even if this is not within their tasks. This will be useful if a technician wants to clock onto another job to help another technician.
Within My Tasks:
A technician can see all tasks which he has been allocated throughout that specific day. This will include all allocations: -
- Pending
- In Progress
- On Hold
- Finished.
Within each allocation, the technician can also see the:
- Extended Status Codes - i.e. Customer Waiting
/ Urgent 
/ Collection & Deliveries 
- Vehicle on Site - Yes
/ No 
- Key Number -
- Required Time for Completion -
They can also start a task within this screen and see the details of the job.
See Also
English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click here.
English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click here.