Whats New in Garage Hive
What’s New?
The following is a list of all new Garage Hive features and updates. For details on system improvements, check here.
2nd May 2025
- Added the External System No. field to vendor templates to support better integration with external systems.
- Added SendGrid as an alternative email service for sending customer notifications, improving reliability and delivery.
- Added an integration that automatically applies bank holidays to schedules based on the region, simplifying scheduling management.
- Added the Gross Weight From and Gross Weight To fields to V16 prices, markups, and discounts for enhanced pricing flexibility.
12th March 2025
- SMS Sender ID: Added SMS sender ID to the Location Card, enabling the company to use different SMS sender IDs that are branch/location specific. Read more.
- Added Online Booking Available Hour Resource Group field to ensure resource availability is checked before booking, calculate future available hours, store them per location and date, sync via a web service, and prevent bookings if hours are insufficient.
6th February 2025
- Added shelf No. to tech view of Job cards via easy clocking, enhancing visibility and organization of inventory for technicians.
- Added Video Url option for VIEs to allow MP4 links, expanding media capabilities within the system to support video content. Read more.
- Calculation fields added to the Servicesplit Send Plan page, providing users with a payment breakdown to streamline their planning processes. Read more.
- Employees without resource codes can now show Timestatic absences in their schedules, improving accuracy and clarity. Read more.
- Load Index: Added to tyre group filters, enabling more precise filtering and selection of tyres based on their load-bearing capacity. Read more.
- For details on system improvements, check here.
21st January 2025
- Added an easier way to update Service Package Prices when labour or item prices change. Read more.
- Added Automatic filling of location and posting date fields in the EOD report.
- Added Mandatory Mileage: Technicians cannot complete or post a job without entering mileage. The Check Mileage in Service Document field offers three options:
- Show Error: Requires mileage entry
- Show Warning: Alerts but allows completion.
- Skip: No requirement for mileage.
- Added Request Online Booking Deposit Payments for customers before completing an online booking. This feature allows customers to secure their bookings with either partial or full payments. For more details, read more.
- For details on system improvements, check here.
8th January 2025
- Added VIN to the Vehicle details view in Online Booking.
- Introduced Mileage Request Option from the Online Booking setup in Garage Hive.
- For details on system improvements, check here.
5th January 2025
- Added the ability to open the VIE’s and Estimates from the Item History Overview page.
- For details on system improvements, check here.
16th December 2024
- Added Vehicle VIN Check to identify if a vehicle exists and combat issues with private registration changes.
- Introduced a new Icelandic VD Lookup feature for improved data accuracy and compliance.
- For details on system improvements, check here.
3rd December 2024
- Added a new Communication Log Entry that records when a Customer AAR Statement is sent.
- For details on system improvements, check here.
22nd November 2024
- Introduced a new Invoice Print Option which displays discount totals on Sales, Jobsheet, and Estimate document printouts when selected.
- For details on system improvements, check here.
13th November 2024
- Added Stripe Integration to enable processing of payments directly on the Stripe platform. Read more.
4th November 2024
- Introduced Power Max kW field in the Vehicle Table and Vehicle Card for easy viewing of maximum power specifications.
- For detailed information on system improvements, check here.
- Added time overrun notification in the Jobsheet. This notification appears if the hours charged on an invoice are less than the actual hours clocked by resources. Read more.
- Added customer number field tag to the bulk SMS page and customer notifications, improving customer identification.
- Included vehicle details in Purchase Order printouts.
- On Hold action: Users can now put allocations on hold directly from the schedule.
- For detailed information on system improvements, check here.
11th October 2024
- Integration with TimeTastic HR system for syncing employee data, including holidays and absence records. Read more.
- Item margin line checker setup that prevents posting documents if the Unit Price is less than or equal to the Cost. Read more.
- For detailed System Improvement updates, check here.
23rd September 2024
- Added the option to select the default Primary Vehicle Data Lookup Region in Online Booking.
- Added access to the What's New page from the Home screen.
- Copy Comments: Customers can now easily transfer comments from surveys to external review platforms, streamlining the process of completing a survey and leaving a review if positive.
- For detailed System Improvement updates, check here .
16th September 2024
- Added an action for technicians to access PartsLink24 directly from their devices.
- Introduced the ability to import Capital On Tap Bank CSV files.
- Implemented the Show Jobsheet action in VI Estimate, enabling users to open the linked Jobsheet directly.
4th September 2024
- For details on System Improvements: check here.
27th August 2024
- Integration: Integrated the Isle of Man Vehicle Data Lookup service into the online booking system, enabling the identification of Isle of Man licence plates when customers from the region make an online booking. read more.
- System Improvements: For detailed updates, check here.
16th August 2024
- Vehicle Identification Number (VIN): Added to the Vehicle Checklist Card.
- Vehicle Model Description: Included on the Vehicle Sales Order Page, Vehicle Sales Invoice Printout, and Vehicle Sales Order Printout, ensuring all sales documents reflect updated vehicle details.
- Custom Email Addresses: Enabled setup for each branch, allowing users to send emails from documents or reminders using branch-specific email addresses. Read more.
6th August 2024
- Introduced TPMS, Service Indicator, and Technical Specifications quick access buttons within the Jobsheets for both Service Advisors and Technicians.
- Introduced a Vehicle Type filter on Service Packages for online booking, available under the SP Version Conditions.
- Updated the payment link to make the Show Document button more prominent, encouraging customers to click on it and view their invoice.
- Enabled the splitting of scheduled standard events into separate allocations when paused and restarted from Easy Clocking, similar to service allocations.
- Renamed the Ask a Question button in the Role Centre to Get Support, which now provides several options for customers to obtain support when clicked.
23rd July 2024
- Vehicle Selection: Added the ability to select a vehicle for online booking based on Make, Model, Fuel Type, and Engine Capacity.
12th July 2024
- Deposit Assignment: Added the ability to assign deposits to different customers. This feature can be used to apply a payment if the document has a different Sell-to and Bill-to customer.
- Added document printouts to use the model description from the vehicle card to ensure that good quality details are printed.
- Added Alliance Automotive Group (AAG) integration that enables direct order placement on the AAG 360 website for the required parts from Garage Hive.
1st July 2024
- Enabled creation of Purchase Orders from estimates and VI estimates, similar to the Jobsheet setup using the Purchase(Special) column.
7th June 2024
- Added Search Vehicle By Engine Code (Autodata) feature in the documents (Jobsheet, Service Estimate, and Vehicle Inspection Estimates).
30th May 2024
- New limitations and restrictions have been added for the Change Accountancy Setup slider in the user card. If a user’s Change Accountancy Setup slider is enabled, they can change the following:
- General Ledger Setup
- General Posting Setup
- VAT Posting Setup
- Inventory Posting Setup
- Gen. Business Posting Group
- Gen. Product Posting Group
- VAT Business Posting Group
- VAT Product Posting Group
- Customer Posting Group
- Vendor Posting Group
- Inventory Posting Group
- Resources check: Added before the error page when posting the Jobsheet.
- Enhanced the Autodata Timing Belt Lookup feature.
- Calculated Availability field created for Line Checker. This feature shows a warning triangle when the calculation of the quantity in the sum below is less than zero:
- Calculation formula: “Qty. in stock” - “Qty. in Unposted Jobsheets” - “Qty. in Unposted Sales Docs.” + “Qty in Unposted Sales Credit Memo” + “Qty. in Unposted Return Jobs”
- Add Related Documents: This action allows users to select attachments from other documents when emailing a document.
15th May 2024
- Introduced the ability to send questions to customers before their visit, allowing for better job preparation. Read more.
- Added Fully Booked slider: When enabled, this feature prevents new allocations and greys out the diary. Read more.
18th April 2024
- Introduced actionable stacked error messages when posting a Jobsheet, minimizing the number of clicks required for successful posting.
5th April 2024
- Added Support for multi-location businesses using Sage Accounting.
- Added Barcode column added to import feature for catalogue items with prices.
21st February 2024
- Column for Scheduled Allocations: Added a column that shows the number of scheduled allocations that are in progress or pending. This feature allows users to easily identify Jobsheets with multiple ongoing tasks, read more.
9th February 2024
- Vehicle Location Code: Added to the Reminded Not Booked table and modified the filter to consider location, allowing for location-based filtering of notifications.
- Vehicle Date Reminders: Enhanced to incorporate location codes from the vehicle card, enabling reminders based on specific location codes.
- Line Checker Warning: Introduced a triangle warning
for items listed more than once on the same document. Read more.
- Added integration with QuickBooks Online API for seamless data syncing. Read more.
30th January 2024
- Default Branch Code: Added a default branch code for vehicle cards, enabling location-specific vehicle reminders. Read more.
- Video Integration: Added the capability to include videos from external platforms, such as YouTube and Service Visuals, into the online job authorization. Read more.
- Added reminded Not Booked tiles that display a list of reminders sent to customers who have not yet booked. This feature helps you keep track of which customers require follow-up action regarding their booking. Read more.
19th January 2024
- Customers can now mark their vehicle as sold directly from a reminder notification to stop receiving further reminders. Read more .
20th December 2023
- Ability to rank customers based on interactions at the garage. For example, you can rank a customer according to their past purchasing behaviors. Read more.
- Emojis are now added as prefixes to comments in the Attention tile. This helps you understand and prioritize them. Read more.
16th November 2023
- The schedule now includes the ability to add recurring Standard Events. For example:
- Schedule a daily training session for any of your resources.
- Plan a weekly training session for any of your resources.
- Organize a monthly training session for any of your resources.
27th October 2023
- Integration of Castrol with Garage Hive, allowing users to view oil types and capacities for vehicles in service documents. Read more. This feature was first announced at The Blend 2023.
- Partslink24 Integration with Garage Hive. This feature allows you to:
- Search for parts in the Partslink24 portal using the vehicle’s VIN.
- Order from authorised dealers.
3rd October 2023
- Implemented an MOT and Service date check before posting a Jobsheet and when transitioning work status (by setup). Read more.
27th October 2023
- Integration of Micheldever with Garage Hive: This feature allows you to search for and add items from the Micheldever catalogue and place an online order. Read more.
21st October 2023
- Enabled personalisation of the new item lookup function to include the Search Description field.
- Introduced a new option for pricing tyres, Tyre Manufacturer Price Groups. Price tyres by manufacturer code, linking manufacturers to Item Price Groups. Read more.
31st August 2023
- Added actions that open up the Time Grids and Service Hours in the Service Schedule page.
- Bank statement imports now include Monzo Bank Import functionality.
26th July 2023
- The report Reminded Not Booked is now available for all Service Types. This report allows you to view the Booking Reminders that have been sent but not booked. Previously, it only worked with the MOT service type. For more details, read more.
- Added the Vehicle Card, Engine Details, and Tyres, Wheels, & Brakes Details buttons to the Checklist Card on a technician tablet for easy clocking.
- Created the ability to attach a sales pitch to a service package via the Sales Extended Description, the ability to display a separate extended description via the Extended Description (Work Description), and the ability to explain why the quoted work needs to be done and what is included in Estimates and VIE’s via the Online Booking (OB) Extended Description, read more.
- External System No. added to Customer Templates. This allows the use of a common customer number in an external accounting system. Note: If a customer template has an external system number, it does not use the number series from the accounting system.
14th June 2023
- Tyre Catalogue button added on the homepage. This feature allows you to view the tyres available in local inventory and from suppliers’ catalogues. Read more .
- Attention comment feature added for customers opening an Online Authorisation Document for the first time.
- Online Authorisation is now optional for published documents, allowing callback requests only when the document is published online. Read more.
- LKQ Euro Car Parts (ECP) Integration: This feature allows you to search for and add items from the LKQ ECP catalogue and place an order with LKQ ECP.
31st May 2023
- Released Version 59 (V59) of PowerBI with the following changes and refinements:
- Added the ability to view Garage Industry Trends data within the Power BI App (Only for opted in garages).
- Labour Audit Report: Added the ability to see count of particular labour types, across document numbers and resources, for auditing purposes.
- Vehicle Type Analysis.
- Online Estimate Analysis.
- GP Potential Business Target Report.
- Labour Sales / Hours Sold Business Target Report.
- Added Average Hours Sold & Average Hours Per Job to Monthly/Weekly Analysis.
- Added hours gained/hours lost to summary reports.
- Added “this month/last month” to Auto IQ report.
- Added GP Per hour to Jobsheet Analysis.
- Added search box to deleted Jobsheet Analysis.
- Added vehicle type filter & fuel type filter to service type report.
- Improved refresh speed of reports.
26th May 2023
- Added a new approach to tyre ordering by introducing Tyre Stock Groups. This feature allows you to:
- Conveniently create and manage various tyre groups available in the market.
- Effectively organize your tyre inventory based on these groups.
25th May 2023
- Added Metro Bank import for the fields: Transaction Date, Transaction Text, Description, and Transaction Amount.
22nd May 2023
- Added Attention Comment creation to a Sales Order upon successful eCommerce payment, similar to Jobsheet.
- Introduced a new Service Recharge Type field within the Customer Card with options: Item, G/L Account, and Item Charge. This supports Non-inventory items, allowing the Service department to invoice the Body Shop department for interdepartmental work using the Item option, thus reducing reliance on General Ledger (G/L) Accounts and enhancing business reporting.
9th May 2023
- Added the ability to access Jobsheet, Posted Jobsheet, Estimate, VI, and VI Estimate from the Vehicle Sales Order FactBox.
- Popup Window: Replaced the dropdown item/labour lookup in the document. When a keyword (e.g., MOT) is typed and the tab or enter key is pressed, all items containing the word MOT will appear in the popup window.
25th April 2023
- Enhanced the Line Checker column to display errors and warnings with several icons. To understand more about the icons, read more.
19th April 2023
- Introduced the ability to take a deposit from a document, such as a Jobsheet, Sales Order, or Sales Invoice, using the Take Deposit action located next to the Take Payment action. Read more .
- Post Items Journals slider added to the Data Permissions FastTab in the User Management card. When enabled, this feature prevents users from posting:
- Item Journals
- Physical Inventory Journals
- Item Reclassification Journals
- Item Revaluation Journals
- Compose Email: Users can now compose an email directly from the service document by clicking the ellipsis (…) at the end of the Email Address field. This action opens a Compose an Email page with the email address automatically filled in the “To” field.
- Comments can now be linked to the Customer/Vehicle card when creating a document. This allows comments to appear in the document’s Comments FastTab. Read more.
5th April 2023
- Introduced Vehicle Sales Preparation Workflow to track vehicle sales progress using Vehicle Preparation Orders.
- Added the ability to use Location specific Company Information, including logo, in the following places:
- Purchase Orders and Purchase Return Orders.
- VI/Print Faults & Actions Printouts.
- When sending document emails (e.g., Invoices/Proformas/Estimates/VIE).
20th March 2023
Added a Create and Email Purchase Order(s) action within the Jobsheet where a Service Advisor can create and email the Purchase Order to the Vendor.
12th March 2023
- Introduced a new column: Item Card Unit Price in Purchase Orders. This column is located to the left of the Sales Doc. Unit Price column and displays the value of the unit price field in the item card. Note that this field is not editable.
- Enabled selection of specific Comments to copy from VIEs or Estimates using the Copy Authorised Lines to Jobsheet feature.
- Incorporated vehicle Colour into the Extended Description for Vehicle Sales Invoices.
2nd March 2023
- MOT Data Trends have been added to the Garage Industry Trends website. This comprehensive set of reports analyses 200 million lines of data over three years for:
- MOT failures by make
- Item failures by model
- Data by year, fuel type, and region
Visit the MOT Data Trends webpage for mobile-friendly reports. For desktop/laptop users, click this link to access the Power BI reports directly.
20th February 2023
- MOT History: View refinements include grouping all MOT failures and advisories together, sorted by type.
- Support Menu: The Role Centre now features a menu providing users with links to:
- Access the docs site.
- Send a question directly to the support team.
- Record an issue via screen record or audio.
6th February 2023
- Standard Events are now excluded from the schedule’s available hours, allowing users to see the actual time available for booking.
- Introduced the Begins With filter for Engine Model Codes in Service Package conditions, filtering out certain engine codes that begin with the specified code. Read more.
- Enabled setting the vehicle’s age service package condition based on the vehicle’s first registration date rather than the production year. Read more.
23rd January 2023
- Garage Hive now includes the Access PaySuite integration, an online payment service that enhances the payment process's efficiency and speed.
- Added EV Components in vehicle cards, including EV Type and EV Battery Size.
16th January 2023
- Added Euro Status to vehicle card and factbox.
- Enabled automatic blocking of customers who exceed their credit limit.
- The System Administrator can now manage a user’s Data Permissions in the Manage User card.
11th January 2023
- Introduced the ability to Get a Standalone Page URL for online booking. Read more.
- The Standalone Page URL is ideal for businesses without a website to add an Embed HTML tag.
- Sage Accounting API integration for accounting. Read more.
- Humm Integration allows customers to buy now and pay later. Read more .
- Direct access to the vehicle’s TPMS/Wheel Nut Torque Read more and Service Indicator reset data Read more from a service document.
16th November 2022
- All service documents now include the ability to add pre-defined comments. Read more.
7th November 2022
- As requested at The Blend 2022, red and amber blocks are now open by default within online authorisation. This helps prevent customers from missing advisories.
- Added the Create Estimate slider in service packages for online enquiries. Read more .
24th October 2022
- From the User Management page, you can now send a request to Garage Hive support for a licence change.
11th October 2022
- Checklist page action added to vehicle sales admin role centre by default.
- Request call back function added to online checklists.
- As requested at The Blend 2022, Time Log Entries page made accessible from documents operationally.
- As requested at The Blend 2022, Sent-to Emails column added in the Sent Emails page.
19th September 2022
- Added Tyre Scanner integration which enables the Garage Hive System to receive data from tyre scanner devices and add it to the checklist. Read more .
- Added the ability to follow-up with customers for a review in Customer Surveys for those who rate garage services with the defined NPS score. Read more.
- Garage Industry Trends: Garages can now benefit from an opt-in service that offers:
- Anonymous data sharing: Share data while maintaining privacy.
- Access to industry trends: View Garage Industry Trends based on shared data.
- Key Performance Indicators (KPIs): Analyze metrics such as:
- Average Future Bookings
- Average Invoice Value
- Labour Rate
- NPS Score
- For more details, read more .
- Automatically add pre-defined comments to jobs when using service types or service packages. Read more.
16th September 2022
- Power BI Changes:
- Added Published online % to VIE Estimate Analysis.
- Included Average VIE Value in Monthly/Weekly Analysis Reports.
- Introduced a worktime data filter to the WIP report.
- All reports now sort by descending date.
- Added GP Per Hour to Service Type report.
- Power BI New Reports:
- Customer / Vehicle Count - Displays the ratio of customers/vehicles to posted Jobsheets.
- Deleted Jobsheet Analysis - Shows how many Jobsheets are deleted each month by Reason, Service Type, and Advisor.
- Vehicle On-Site Time Analysis - Displays the average time a vehicle is on-site by Location and Service Advisors.
- VI-E Time Log Analysis - Shows the time taken to process a Vehicle Inspection Estimate and the time taken during each status.
- Tyre Scans—This displays the number of Tyre scans, average tread depth, number of urgent and advisory tyres, and recommended alignments.
- GP Targets - Displays accumulated Gross Profit for the defined period against your Gross Profit Target.
14th September 2022
- When you open a vehicle’s MOT History, a notification shows when it was last updated and offers the option to update.
15th August 2022
- Added the Workshop Application (Autodata) to the Checklist for technicians to look up:
- Timing belt intervals.
- Minimum brake specifications.
- And more.
29th July 2022
- Linked locations as Xero’s tracking categories to enable exports into Xero split for different branches/locations.
19th July 2022
- Included Autodata Workshop Application action in the Role Centre under the Service menu.
4th July 2022
- Added the Requisition Worksheet Express tile to the role centre.
- Implemented automatic recalculation of daily order needs.
30th June 2022
- Payment methods and balance due have been added to print layouts, enhancing visibility on how the customer has paid and the balance due.
- Reason Code for deleted jobsheets has been introduced; when deleting a Jobsheet , you can now specify the reason for the deletion.
17th June 2022
- Improvements to sage accountancy integration.
6th June 2022
- Schedule action added in the Parts Sales Admin role centre.
- Price display now shows original (full price) and discounted price in online job authorisation when a discount is applied.
- Unlink action added in Jobsheet and Sales Order to unlink the purchase order created from the Jobsheet or Sales Order document.
2nd June 2022
- Improvements to external accounting exports for vehicle sales invoices: When exporting to Sage 50, the Vehicle Reg. No., Make, and Model are included in the description.
30th May 2022
- Added the ability to assign user tasks to a group of users; read more here .
- Implemented different print layout settings based on document types.
19th April 2022
- Introduced an action in the Jobsheet, Estimate, and VI Estimate Group Items FastTab.
- Created groups based on MOT test lookup data.
- Generated a group for each attention line for one selected MOT test.
- Automatically filled in the description, action category, and dangerous mark.
7th April 2022
- Added a user-defined Fuel Type Group list.
- Added the ability to copy the VIN in the factbox for parts lookup.
25th March 2022
- Introduced a Create Alternative action within the Group Item subpage. For more details, read more here.
23rd March 2022
- New features for eCommerce Garage Link include:
- Specific location details when the Sales & Receivables Setup Show Branch Details is enabled.
- Company logo, trading name, and phone number sourced from the Location Card.
- Registered name and registered number obtained from statutory Company Information.
- The Key Tag No. field is now available in the header of Vehicle Inspections (VIs) and Vehicle Inspection Estimates (VIEs). This allows service advisors, technicians, and others to see what bin parts are in and where the keys are.
- Emailing Feature: Added a new emailing feature with a rich-text editor that allows you to add text formatting, links, bullet points, and more to improve your emailing experience with customers from the system. Read more here.
3rd March 2022
- eCommerce Garage Link web layout changes:
- Layout Changes: The logo and company name are displayed at the top, and the company name and registration number are displayed at the bottom.
- Terms and Conditions: Link added, which hides the text until clicked.
- Amount Including VAT column added to Sales Quote, Sales Order, and Sales Invoice lists.
- Calc. Price column added in document lines.
- Developed a searchable Customer Field within the sales documents.
22nd February 2022
- Online Job Authorisation Item Layout Changes, where:
- Visibility: The first few lines of the description are now always visible with a “Read More” option to see everything.
- Group Pictures: Group pictures are visible at all times.
- Alternative Groups: Alternative Groups are visible immediately.
- On mobile view: "OR" is added to separate alternatives.
15th February 2022
- Added location filter to Booking Confirmation and Booking Reminder Customer notifications for better differentiation by location.
- Improvement on the Technician Jobsheet:
- Grouped Items added into the Technician Jobsheet in read-only mode.
- Grouped description column added in the lines.
- Function added to mark all lines within a group as Tech confirmed.
- Added the Print Put-Away List action to the Print/Send menu in Purchase Orders and Purchase Invoices, displaying items to be purchased and their shelf number.
18th January 2022
- Autodata Service Interval Matrix: Now only has a tick on the replaceable items.
- Line Control Shortcuts: Move Up/Move Down actions added for Group Items lines.
- Nonstock Item features have been renamed to Catalogue Item.
- Introduced Parts Sales Management function, including:
- A role centre for the Parts Sales Admin to simplify management.
- An action to create a Jobsheet from a sales order.
- An SMS action under Print/Send submenus on sales order and sales invoice pages.
- Parts Sales Proforma Invoice printout.
- Renamed Service Type Code to Service Type in all sales documents.
- Sync Unit Price field between Items and Catalogue Items in both ways.
- The ability to update the related catalogue item description, when the user updates the item description in the system.
- Take payment wizard on the Parts Sales Admin role centre.
- Default lines layout for sales orders and sales quote.
- Card and item history overviews actions to lines in sales orders and quotes.
- Additionally, we have added item substitution management function, featuring:
- The display of
in line checker on jobsheets if an item has substitutions.
15th December 2021
- Line checker column for sales orders and quotes.
- Error page displays substitutions if a substitution setting exists for the item.
- Items to Report now considers stock keeping units.
- Calculate Plan action in Requisition Worksheets Page now works with stock keeping units.
- Possibility to correct a posted jobsheet added.
- Mark as Reviewed button added to various review tiles.
- Vehicle age filter added to extended calculations for sales price, markups, and discounts v16.
8th December 2021
Recent enhancements include:
- Ability to log in to PowerBI using Web Service Access Key.
- Notification added on the Payment Reconciliation Journal Page for documentation guidance.
- External consultants can now view survey results.
1st December 2021
- Customer Online Authorisation developments:
- Summary page added for item approval.
- Ability to display finance plan options.
- Preview action moved to publish page with saved introduction text.
- Payment plan first option changed from ‘blank’ to ‘Not Available’.
- Ability to adjust the labour time matrix in Autodata.
22nd November 2021
- Speed improvement for clocking terminal v18.
- Vehicle sales additions for order creation, deposit recording, and part exchange details.
- Option to add items to return in an existing Purchase Return Order (PRO) Read More .
- Ability to lookup service interval matrix by Make, Model, and Engine Code.
- Optimized media upload for larger images (up to 20MB JPEG).
- Key tag number added to printed job card.
- Weekday selection for internal survey dispatch added.
1st November 2021
- Customisation: Added customisation for vehicle dates reminders.
- Checklist Template: Added a checklist template code to service packages for job checklists.
- Service Advisor Code: Enabled filling in the Service Advisor code in the VI Estimate from user setup.
- Vehicle Reminder Dates: Added vehicle reminder dates in estimates and VI estimates.
- Group Authorisation: Added ability to authorise/deauthorise a group by line.
- Repair Times & Service Interval: Added functions to group items sub-page actions.
- Service Package Number: Added a field to checklist text template for automatic service package addition.
- Grouping Lines: Enabled grouping lines from the Autodata Service Interval Matrix and Repair Times.
- Grouped Actions: Grouped actions in the Group Items sub-page.
27th October 2021
- Internal Surveys: Similar to NPS surveys for employee feedback.
- Case Sensitive Search: Added for online booking.
- Service Packages Creation: Enabled creation from Jobsheets, Vehicle Inspection Estimates, and Estimates.
- Comment (Extended): Added column for standard comments.
- Group Duplication: Added action to duplicate a group and its lines.
- Group Merging: Enabled selection and merging of multiple groups.
- Document Mileage Tag: Added for use in header text.
- Customer Address Tags: Created for online job authorisation header.
- Primary Make: Added to V16 pricing.
- VIE Linked Jobsheet Groups: Enabled for online job authorisation.
17th October 2021
- Resource Addition: Added ability to ask about automatic resource addition when posting a jobsheet.
- Fuel Filter Due Date: Added to vehicle reminders.
- Series Description: Added to vehicle card under ‘Model Series’ field.
9th October 2021
- Implemented a restriction for posting a vehicle sale by ensuring the ‘Receipt on Invoice’ slider in purchase and payable setup is set to true.
- Included customer category in the vehicle list.
- Enabled auto-opening of Purchase/Sales Invoice when creating from vehicle sales orders.
- Added an ‘Entry Type’ column in the payment gateway entries page.
- Restricted External Accountant users from creating jobsheets/VIEs/Estimates, clocking in time, and accessing the service schedule.
- Facilitated copying a line and inserting it below in the checklist to assist technicians with multiple issues.
- Introduced a ‘Planning and Reminder Notes’ field in the vehicle card.
- Provided the option to lookup ‘Timing Belt Interval’ from Autodata.
- Allowed selection of multiple service packages to add in a job.
- Added the service advisor’s name to customer survey entries.
- Updated the collection and delivery slider to include a service package selection.
- Ensured system-created comments have the user ID blank.
- Increased checklist text template maximum length to 2048 characters.
- Added the key tag number field for managing the key catalogue.
- Enabled addition of the vendor invoice number to the inventory comment in a purchase return order.
- Included vendor number and unit cost column in posted jobsheet lines.
- Allowed drill-down on the purchase order number column in posted jobsheets.
- Made the ‘Attention of User ID’ column visible by default in the attention comments list.
- Added service advisor code to printed jobsheet card.
18th September 2021
- Introduced online job authorisation for estimates, vehicle inspection estimates, and jobsheets.
- Enabled online sharing for vehicle inspections.
- Improved grouping of document job lines.
- Enhanced media management in Garage Hive.
15th September 2021
- Usability improvements to the Items to Return Report.
- Added Statement Report and Aged Receivables Report drop-down menu in the customer’s list.
- Added the ability to add external services to a jobsheet-generated purchase order.
- Added checklist FastTab to posted jobsheets.
- Added Placeholder Item slider to Item Cards.
- Engine Code field length increased from 20 to 30 characters.
- Checklist text box increased to maximum length of 2048 characters.
- Removed the ability to delete online booking customers.
- User management page made as default page to edit users.
- Added a check on resource delete if resource is in schedule resource group.
- Added Item unit cost column in Item History Overview report.
24th August 2021
- Added AIB bank account import template.
31st July 2021
- Displayed bank details in the footer.
- Displayed unique footers based on location code.
- Displayed location-based logo details on sales documents, bookings, and survey emails.
- Introduced Print Line Discount Always option to VIE and Estimate printouts.
- Improved external links management on the role centre page.
- Facilitated easier reordering of checklist groups using up/down arrows.
6th June 2021
- Added the ability to filter service packages by Vehicle Model.
- Added the ability to have a separate online booking/service package description.
- Added the ability to request deposit payment and account payments by Garage Link.
31st May 2021
- Added transmission type to service documents factbox.
- Improved checklist UI for technician devices with expandable textboxes.
- Enabled lookup for new MOT dates within a jobsheet.
- Enhanced vehicle reminder date updates.
- Introduced labour types for vehicle reminder dates.
- Allowed writing off deposits as profit.
- Launched Vehicle Sales Orders with part exchange documents and sales invoices.
- Introduced Vehicle Sales order status tiles.
- Improved Comments for Attention tile functionality across service documents.
30th April 2021
- Enhanced Online Booking date selection process.
- Added vehicle registration to purchase orders printouts.
- Introduced payment feature for vehicle sales invoices.
- Added NPS score/gauge to customer list/card factbox.
- Created a report for customers who received an MOT reminder but haven’t booked.
- Introduced a QC awaiting confirmation tile.
31st March 2021
- MOT Lookup now works for Northern Ireland Vehicles.
- Mileage entered on a vehicle inspection will also be pushed to the jobsheet.
- Posting a jobsheet will now automatically complete any allocations.
- Reporting on Jobsheet/booking creation date in Power BI.
- Extended comments will now print on vehicle sales invoices.
- Emailing Purchase Return Orders is now possible.
- Automatic creation of corresponding purchase invoices when posting internal jobsheets.
- Booking reminders will not be sent if the vehicle is marked as on-site.
- Printing/emailing payment receipts and deposits is now available.
- Deposits can now be taken and applied.
28th February 2021
- Access to all customer documents from the customer card/list Factbox.
- Viewing comments on archived documents, such as jobsheets.
- Customer category added to markups, sales prices, and discounts.
- Purchase Orders & Purchase Return Orders will now auto re-open when released.
- Restriction to prevent accidental correction of posted sales invoices instead of jobsheets.
- Filtering vehicle list by booking date for bulk SMS/data export.
- Jobsheet line checker changed to a
. - Printing a posted sales credit memo is now possible.
- Default location code can be selected on an item card.
- Awaiting Parts and Awaiting Advisor tiles added to Estimates.
- Jobsheets Requires Parts Ordering tile added.
31st January 2021
- Updated the some of literature used from the customers perspective in online booking.
- Added the ability to make a service package in online booking “Morning Drop-Off” only.
- Customers booking online will now have the earliest time slot available automatically selected.
- Added Vehicle weight to service package conditions.
- Added Engine code to service package conditions.
- Added Transmission type to service package conditions.
- Added Extended Status to purchase return orders.
- When items are created, the item card will no longer open.
- Added the ability to update the Item Descriptions from documents to the Item card.
- Added “Item Price Groups” concept, allowing very detailed Markups rules, such as rim size.
- Added the ability to filter customer statements by Branch dimension.
31st December 2020
- Take Payment wizard simplifies the payment application process.
- Fixed line amount on a Service Package when changing item quantity.
- Vehicle Registration Number added to Jobsheets Attention tile list.
- Customer Category added as a condition in Service Packages.
- Copying service package versions to new or existing Service Packages.
- USER ID column added to customer notification entries.
- Jobsheet will not release if it fails to post.
31st November 2020
- TCard Major Update:
- Implemented full TCard customisation.
- Introduced tooltips and tooltip customisation.
- Enhanced TCard priority/ordering.
- Facilitated easy clocking integration.
- Checklist Major Update:
- Introduced a new checklist type: Quality Control.
- Added a new jobsheet tile: “Requires QC”.
- Enabled automatic checklist creation on jobsheet creation based on service type and customer group.
- Allowed automatic checklist creation upon technician allocation completion.
- Implemented jobsheet notifications for service advisors regarding vehicle inspections.
- Added notifications for technicians on incomplete checklists.
- Provided the ability to view all associated checklists within the jobsheet.
- Included warnings for technicians when clocking off jobs without completing checklists.
- Power BI Update:
- Added System Information Report.
- Introduced a date selection summary report.
- Added VI-Estimate & Estimate reminder report.
- Additional Changes:
- Created a jobsheet complete tile for jobsheets in transition.
- Enhanced customer contact options in jobsheets.
- Implemented a popup for technicians on allocation completion.
- Added bulk SMS functionality to jobsheet list.
- Synchronized service advisor codes with checklists.
- Made customer self check-in photos optional.
- Enabled emailing of pro-forma invoices from jobsheets.
- Extended status for purchase return orders.
- Added bank import for AIB Allied Irish Bank.
31st October 2020
Upgraded all customers to the latest platform of Business Central (BC16).
30th September 2020
Major Power BI Update
- Introduced 50 newly designed business reports.
- Added 3 new embed reports.
31st August 2020
New Platform Features - Video
Including features such as:
- Multi-window support.
- Personalisation of the system.
- New keyboard shortcuts.
- Enhanced navigation in Garage Hive.
- Ability to save filtered lists.
- Bookmark pages in any role centre.
- Customise role centres.
- And much more...
New System Features - Video
Including features such as:
- New pricing matrix for sales markups.
- New discount matrix.
- Multiple customer reminders based on a single date field.
- New vehicle reminder fields.
- Updated rolecentre tiles.
- Improved auto clockout function.
31st July 2020
- Payment Sense terminal integration: Users can now send the payment amount directly to the terminal, eliminating the need to manually enter the amount.
- Receipt Bank CSV bank import added.
- Amount column added to VI-Estimate list.
- USER ID added to customer communication log entries.
- VIN number added to technicians jobsheet.
- Tech Confirmed columns added to posted jobsheets.
- Reminder filtering based on last visit date enabled.
- Bug fix: Discounts can now be removed from jobsheets when a part number is added to a purchase order.
- Drop-off time can now be defined in online booking for multiple services.
28th June 2020
- Access to documents from the vehicle list/card factbox added.
- Customer details added to vehicle list/card factbox.
- Reason code added to VI-Estimate and Estimate list.
- My Tasks Tomorrow feature added for easy clocking.
- Non-inventory items removed from items to return report.
- Access to vehicle history from Vehicle Inspections added.
- Item card vendor no. now updated when a vendor no. is added to a jobsheet for purchase orders.
- Clocking onto multiple jobs prevented unless allowed.
- Email templates added with preview capability before sending.
- Added email signatures taken from company information.
- Bank Import: Added Bank of Ireland bank import.
- Contact Details: Saved when a customer updates information via self check-in.
- Vehicle Deletion: You can no longer delete a vehicle associated with an item.
- Terminology Update: Updated the terminology on the summary report inline with Power BI.
- Sage Data Export: Added the ability to export Sage data to different departments.
- Payments/Refunds: Added a simplified way to make payments/refunds to cash receipt journals.
29th May 2020
- Added Payment Sense Integration.
- Added “Pay By Garage Link”, allowing you to send an SMS or Email from a jobsheet requesting payment online.
- Added Starling Bank Import.
- Added send booking reminder action from jobsheet.
- Added the ability to remove certain service types from receiving booking reminders.
- Added Document Statistics to Estimate and VI Estimates.
- Added the ability to set a minimum item margin for Jobsheets, Estimates and VI-Estimates per service type.
30th April 2020
- Self-check-in feature: Customers can check in using a link on their booking reminder.
- Contact details: Added Contact Name, Booking Date, and Booking Time to printed jobsheets.
20th April 2020
- Item retail price: Ability to add an item retail price from a purchase order.
- Update item card: Ability to update an item card's retail price from a jobsheet.
- Bulk update: Ability to bulk update MOT information by VRM.
- COVID-19 features: Added Pre-extended MOT expiry date to vehicle cards.
5th April 2020
- Print part numbers: Ability to print part numbers on sales invoices.
- Booking confirmations: Automatically send booking confirmations.
- Payment terms: Added payment terms to printed/emailed sales invoices.
27th March 2020 - COVID-19 Requested Features
- MailChimp Export: Added MailChimp export feature.
- Finance Plan: Introduced Finance Plan feature.
- Bulk SMS: Added Bulk SMS feature.
- Online booking: COVID-19 option added to the online booking system.
22nd March 2020
- Jobsheet value: Added the original Jobsheet value to VI-Estimates.
- VAT details: Added VAT details to sales invoice document.
- Vehicle Inspection templates: Ability to create Vehicle Inspection text templates.
- Business Insights: Added “Business Insights” to role centre home page.
- Key numbers: Added key numbers to purchase orders.
- Vendor Email: Added Vendor Email address to vendor list.
- Print comments: Ability to print comments on Estimates and Vehicle Inspection Estimates.
- Filter vehicle list: Ability to filter vehicle list by last visit date.
- Service schedules: Improved service schedules from Autodata.
17th February 2020
- Comments for Attention: Feature allowing certain comment types to populate a red tile - Video .
- Service packages: Automatically add service packages to documents depending on service type - Video .
- Payment window: Post and Print will now open the take payment window unless payment terms are set.
- Vehicle Sales Web Services: Added for Vehicle Sales Power BI App.
- VRM compatibility: Option for VRM to work with UK and Irish plates simultaneously.
- Estimate conversion: Extended comments will now also copy over when converting an estimate to a jobsheet.
- Service advisor assignment: Automatically assign VI-Estimate to the same advisor when a jobsheet is assigned.
- VRM Data: Added VRM Data for Weight, Height, Width, and Length to the vehicle card.
- Added the ability to Refresh VRM data from the vehicle list.
- Added phone numbers to the customer lookup page.
- Labour line discounts can now be displayed even if the Unit Price and Quantity are hidden.
29th January 2020
- Added Vehicle Production Year and First Registration Date to the FactBox.
- Added Comments (Extended) to Jobsheets, Estimates, and VI-Estimates - Video.
- Added Service Package filtering to Jobsheets, Estimates, and VI-Estimates - Video.
- Added Customer Arrival Time field to Jobsheets.
- Added Mobile Phone Number, Phone Number & Email Address to posted jobsheet list.
- Updated Xero API to oAuth 2.0.
- Added “Safety Inspection” due date to vehicle cards and reminders.
Online Booking Updates
- Added ability to disable the expected time of a booking.
- Added the ability to add a Google Analytics ID to Embed.
- Added “Price From” option to service packages.
- Added Make filters to service package versions.
- Added “Conditions” feature to service package versions.
- Added the ability to make service packages additions only.
- Added the ability to hide prices online.
- Copy Service Package version line now also copies the conditions.
11th January 2020
- Added Vehicle Sales module:
- Vehicle Sales Invoices - Video.
- Vehicle Purchase Invoices - Video.
- Vehicle Stock Report.
- Vehicle Reservations - Video.
- VAT Margin Scheme.
- Internal Preparation Jobsheets - Video.
29th December 2019
- Release second-generation online booking - Video.
- Works with any website.
- Automated scheduling.
- Automated capacity & availability.
- Jobsheet generation.
- Jobsheet population.
- SMS and Email confirmations.
- and much more.
- Added a “Labour Audit” report, allowing users to generate reports for DVSA MOT Audits.
15th December 2019
- Added the ability to send surveys manually from posted jobsheets.
- Added the ability to send custom created surveys.
14th December 2019
- VHCs have been renamed to VI-Estimates system wide.
- Confirming a VI and creating a VI-Estimate will automatically open the VI-Estimate.
- Line Unit Costs are now copied to the Jobsheet when authorized from an Estimate/VI Estimate.
- Improved Survey information is now visible on the phone app:
- NPS Group is now visible.
- Number of Answers is now visible.
- Fixed a bug that prevented you from going back after viewing customer comments on a survey using the phone app.
- Added the ability to include extended descriptions in compressed service packages.
- Access VI-Estimates directly from a vehicle card.
- Included the Checklist template name in the Dual Column VI Printout.
- Date & time stamps for technician/authoriser signatures in the Dual Column VI Printout.
30th November 2029
- Added a Natwest Bankline statement import feature.
- Visible Jobsheets Extended status on Posted Jobsheets.
- Enabled viewing of customer/vendor on the General Ledger entry table.
- Labour extended status descriptions will now transfer from an estimate to a jobsheet.
- Updated Garage Hive client to a 2-hour idle timeout instead of 20 minutes.
24th November 2019
- Autodata repair times now load 4x faster.
- Reduced wasted space on vehicle inspection printouts.
- Added ability to score the quality of a vehicle inspection.
- Enabled marking a jobsheet as an online booking for reporting purposes when using an external online booking system.
13th November 2019
New features introduced:
- Enabled sending an SMS from the customer card.
- Added Service Advisor name to invoice printout (optional).
- Included vehicle parking locations to jobsheets (optional).
- User stamped.
- Date stamped.
- Time stamped.
- Compressed the line spacing in labour extended descriptions.
- Added the ability to copy/paste service package versions.
- Enabled sharing/exporting/importing checklists with other GH users - Video.
- Added the ability to print checklist captions.
30th October 2019
- Introduced User Tasks - Video:
- Create tasks for yourself.
- Create tasks for other users.
- Set due dates on tasks.
- Monitor tasks set for others.
- Manage recurring tasks.
- Document Description and Work Description on Job sheets, Estimates, and VHCs now pop-out into a full screen window.
- Pop-out work description window.
- Full-screen work description window.
- Mouse over preview.
- Compatible with templates.
- Spellcheck compatible.
- Available on job sheets, estimates, and VHCs.
- Added a “Tyre” field checkbox to item cards.
- Changed the default column layout for technicians' job sheets on tablet devices.
- The clocking terminal now supports different time zones.
- Introduced Item Overview report. Easily traceable item history, accessible from item lists, item cards, and items to return reports with clarity of the following:
- Purchase Invoices.
- Customer Card.
- Vendor Card.
- Posted job sheets.
- Open job sheets.
- Job sheets related to PO.
20th October 2019
- Introduced Open Estimate analysis Power BI report - Video.
- Improved VHC analysis Power BI report.
7th October 2019
- Added the ability to send SMS from survey entries.
- Enabled setting a review requested date for survey entries.
- Added last survey requested / last review requested fields to customer cards.
- Access to customer comments from survey entries.
- Introduced a 2 column layout printout for vehicle inspections.
- Graphical view of tyre information on vehicle inspections.
- Added a “faults and actions” section to vehicle inspections.
- Ability to add external website lines to any role centre homepage.
- Option to opt customers out of booking reminders.
- Added vendor invoice number to aged accounts payable report.
1st October 2019
- Technicians can select from a pool of “Group Tasks” - Video.
29th September 2019
- Customer Satisfaction Enhancements: Net Promoter Score and Survey feature:
- Automated SMS/Email feedback requests.
- New detailed Power BI reports.
- Live customer insights from any document.
- Access to previous feedback from any document.
- Ability to review and action all feedback received.
- More information available here - Click here.
- Added the ability to add paragraphs to email reminders and booking confirmations.
- Added the ability to display tyre label information on documents.
- Added the ability to Set estimate reminders.
- Upcoming/overdue estimate reminders tiles added to all role centres.
- Added extended descriptions to items in all documents.
- Order numbers can now be mandatory for specific customers.
22nd September 2019
- Key additions to the Factbox include:
- Added BHP to the Factbox.
- Added VIN shortcut to the vehicle card.
- Added 6 operational tiles to the Factbox.
- Added MOT and Service dates to the Factbox.
- Added click-to-call contact numbers to the Factbox.
- Extended part number visibility on printed Purchase Return Orders.
10th September 2019
- 0% VAT Lines will no longer display a VAT sub-total on invoices.
- Added the ability to view caption texts next to radio buttons in Vehicle Inspections.
- Added the ability to adjust VAT amounts of documents for any discrepancies - Video.
- Added the ability to counter-sign vehicle inspections.
2nd September 2019
- Added ability to search Autodata with Make/Model/Engine Code.
- Added Jobsheet Net & Gross Value to Jobsheet list.
- Added “Safety Check” to vehicle cards for Irish Markets.
21st August 2019
- Technicians now have access to Autodata Oil and Lubricant Data from Easy Clocking.
- Added Extended Labour Descriptions to Jobsheets & Estimates and Labour Cards, allowing up to 10,000 characters per description.
- Copy Document function will now copy work descriptions.
- Added ability for Service Advisors to Assign jobs to themselves - Video.
- Added ability to have tiles filtered to particular Service Advisors.
- Added ability to attach external documents when emailing customers documents.
- Improved Vehicle Inspection print out - Video.
- Added ability to print signatures with Vehicle Inspection.
- When emailing a VHC, the Vehicle Inspection will automatically be attached.
- Added “Total Jobsheets” tile to Service Financial Controller Roll Centre.
Irish Localisation
Updates specific to Ireland:
- Added VRM/VIN Lookup.
- Added support for 2/3 VAT Rule.
- Added optional second VAT Rate on an Item Card.
- Added Mobile Number Validation.
- Added ability to adjust VAT Rate on all documents.
- Added VAT Statement.
31st July 2019
- Added the ability to view 7 or 5 days on the schedule.
- Added Oil and Lubricant information to Estimates and VHCs.
- Added location/branch information to booking reminders.
- Added the ability to send a booking confirmation.
- Added support for Sage Cloud Accounting.
- Power BI - Created a Web Service for varying labour rates.
- Power BI - Added Service Advisor Web Service.
- Power BI - Added Service Type / Job Type Web Service.
- Power BI - Updated Posted Jobsheet Web Service for advanced vehicle reports.
- Added a pop-out window to checklists/vehicle inspections.
21st July 2019
Added Autodata Oil and Lubricant information to Jobsheets.
14th July 2019
- Added the ability for technicians to add signatures to vehicle inspections.
- Added the ability to filter vehicles by service/mot expiry dates that haven’t got a booking.
- Fixed a bug where Autodata sometimes displayed the wrong registration in the menus.
7th July 2019
- Added ability for technicians to create Jobsheets and clock onto them (Optional).
- Attachments can now be added to Customer Cards and Vehicle Cards.
- Attachments can be added to Purchase Orders.
- Attachments can now be accessed by Technicians via Easy Clocking.
- Added “Jobsheets Total” tile.
- Technicians pausing a job now creates a new allocation with the actual remaining time of the job.
- Technicians completing a paused job will remove the paused allocation.
- Technicians can now see allocated time, spent time & remaining time on their Jobsheets - Video.
- The requisition Worksheet has been added to the Service Financial Controller role centre.
- PLEO added to the bank statement Imports.
- Shelf No. can now be added to the item lookup search box.
29th June 2019
- Autodata Open Beta is now live for all customers.
- Multiple lines can now be selected when searching for repairs.
- The “Day” is now visible on the schedule.
- Available Hours is now visible on the schedule.
- Admin staff standard events no longer affect available hours on the schedule.
- Added a Jobsheet Statistics feature:
- Clocked Hours per tech.
- Total Clocked Hours.
- Total Labour Quantity.
- Gross Profit.
- Labour Sales.
- Item Sales.
- Item Costs.
- Item Margin.
- Line Check: Now clickable, it will display a warning message related to the check.
- Line Check: A warning is now displayed when labour resources haven’t been added or equal 100%.
- Line Check: Added a warning when the line amount is 0 or less.
- Extended Status: Added to Purchase Orders.
- Drive: Added to vehicle card transmission.
- Spark Plug Torque: Added to vehicle card.
- Creation Date: Added field to customer table.
- Creation Date: Added field to vehicle table.
21st June 2019
- VHC Priority: Added column (Advisory, Urgent, Critical).
- Booking Date/Time appears immediately on Jobsheets.
12th June 2019
- Introduced Non-Inventory Items.
31st May 2019
- Improved the send SMS interface.
- Added the ability to attach documents such as PDFs to the following:
- Job sheets.
- Return Job sheets.
- Estimates.
- VHCs.
- Posted Job sheets.
- Posted Return Job sheets.
- Archived Job sheets.
- Archived Estimates.
- Archived VHCs.
- Added an option to remove the booking time from the customer notification booking reminders.
24th May 2019
- Added a new method of applying payments to customers - Register Customer Payments - Video.
- Fixed an error when printing “Posted Return Jobsheets”.
- Added vehicle inspections data to web services for reporting purposes.
- Added Estimate tiles to the “Service Financial Controller” Role Centre.
- Added Vendor Columns to item lines of VHCs and Estimates, this information will copy to the Jobsheet.
- Introduced a warning for technicians when they attempt to clock off a jobsheet without all item/labour lines being confirmed by the technician Video.
- Added the ability for technicians to access the schedule via easy clocking if required
- Added Customer GDPR Preferences to vehicle lists for data export.
- “Stock out warning” won’t be given on the item line if the item card has “stockout warning” unticked.
- Added “Price Calculator” to Estimates.
- The Booking version of the jobsheet now has all the features of a standard jobsheet
- Added a “refund” option to return jobsheets.
- Created a new role centre for Multi-location companies with additional multi-location features.
- Extended SMS capacity to 900 characters.
- Introduced Requisition worksheets & Stock control Video:
- Stock re-order points on an item number.
- Generate a stock requirement report.
- Auto-creation of purchase orders.
- Considers future & current bookings.
- Considers items already on order.
- Added Quickbooks Integration.
17th May 2019
- Added ability to search by Make/Model/Engine code in Autodata Preview.
- Introduced a stock warning to Jobsheet item lines when available stock is 0.
- Mileage now transfers from jobsheets to inspection & VHCs.
- Enabled copying from comments to work description.
- Included fuel information into the Factbox.
7th May 2019
- Enabled copying of grouped items and compressed service packages from VHCs and Estimates to Jobsheets.
- Provided access to items from the services advisors' role centre on mobile & tablet devices.
- Allowed updating the customer card from the Jobsheet when changing address details
- Created a new role centre - Service Financial Controller.
- Integrated with Xero using Xero’s API.
28th April 2019
- Added MOT/Service Due Date & Customer Phone/Email/Address details to Vehicle lists.
- Enabled authorization of single lines from an estimate to be copied to an existing jobsheet.
- Introduced two new tiles: Estimates awaiting action and Estimates awaiting authorisation. Completed Estimates will now be hidden from the homepage.
- Included “Document description” to Estimates and printed Estimates, which will also appear on the Jobsheet when an Estimate is converted.
- Added “Document description” to VHCs and printed VHCs.
- Provided access to previous Vehicle Inspection from a related Jobsheet for the service advisor.
- Implemented “Collection and Delivery” tickbox to Jobsheets with the ability to add an icon to a schedule allocation.
- Introduced “Courtesy Vehicle Required” tickbox to Jobsheets with the ability to add an icon to a schedule allocation.
- Enabled categorization of Jobsheets comments by types, with options to hide comment types from technicians if necessary.
- Allowed viewing of historic vehicle inspections from easy clocking for technicians.
- Released V2 of Garage Hives Power BI Reports with new features:
- Ability to record standard events such as break times as non-work time.
- More reports made mobile friendly.
- New Efficiency Reports.
- Detailed Item Reports.
- Detailed Labour Category Reports.
- VHC Reports, Inspection rate, up-sell rate.
- WIP & future booking reports.
- Customer heatmaps.
- Top customer reports.
- Vehicle Make and Model Analysis reports.
14th April 2019
- Introduced a “Marketing Channel” to Jobsheets and customer cards for monitoring marketing activity.
- Added “Item Search Description” for fast lookup via a jobsheet.
- Provided access to historic vehicle pictures from easy clocking for technicians.
- Enabled the creation of a new inspection without being in a jobsheet for a technician.
- Allowed creation of multiple vehicle inspections via easy clocking for technicians.
31st March 2019
- Introduced customer Opt Out feature to reminders, allowing customers to manage their own communication preferences via a web link.
24th March 2019
- Implemented Mileage Prompt for technicians when clocking off jobs without entering a mileage.
- Added a Payment/Till Report that includes Cash Receipt Journals.
- Included Customer Order Numbers to Customer Statements.
- Enabled SMS capability to Posted Jobsheets.
- Updated VHC Printout to include Authorised and Identified work totals.
- Added Unposted Jobsheets to Web Services for reporting purposes.
- Included Labour Group Codes to Web Services for reporting purposes.
- Improved Statement Layout.
- Transitioned Garage Hive trial to Business Central platform.
8th March 2019
- Added VHC Dataset to Web Services.
- Added Checklist Dataset to Web Services.
- Added Estimate Dataset to Web Services.
- Included Reason Code (Reason for refusal) to VHCs for reporting.
- Included Reason Code (Reason for refusal) to Estimates.
- Introduced Status concept to Estimates: Awaiting Action, Awaiting Authorisation, Completed.
- Added filter to Estimate tile, filters to Awaiting Action and Awaiting Authorisation.
7th March 2019
- Added Making Tax Digital functionality which provides:
- Visibility into your VAT obligations.
- Creation of VAT returns based on obligations.
- Reminders for upcoming VAT obligations.
- Submission of the VAT return to HMRC.
- Viewing of your VAT liabilities and payments.
1st March 2019
- Enabled customer GDPR preferences for exporting to Excel.
- Added Santander bank import file for Payment Reconciliation Journals and Bank Reconciliation.
- Included payment method code in cash receipt journal.
- Integrated cash receipt journals into external accountancy export.
- Added BHP VRM Data to Vehicle Card.
- Removed zero-value invoices from external accountancy export.
- Added ability to refresh MOT data from MOT Notification bar in the Jobsheet.
27th February 2019
What’s New in Garage Hive - Feb ‘19 Roundup
- Added SMS and Email preview functionality to customer notification setup (Reminders). View our video guide for Customer Notifications here .
- Added Labour No. to Web Services for Power BI and Reporting features.
- Enabled automatic clock-out for users at the end of the day at a specified time.
- Extended SMS templates with additional functionality.
- Improved SMS functionality with “click to call” and “click to SMS” features for Jobsheets, VHCs, & Estimates.
- Added extra fields to the “Brake Section” of a vehicle card.
- Schedule of Work: Added a document for users to print a non-financial document for Fleet Companies.
- Customer Address Layout: Improved layout for Invoices and Statements.
- Bug Fix: Corrected Credit Memo number missing from the end of day report.
- Work Description Templates: Added ability to create templates.
17th February 2019
- Warning for vehicles with VRM integrity issues, allowing users to override data import.
- Bug fix: Corrected an issue with break times in time registration entries.
- Invoice option: Display bill-to-customer or sell-to-customer.
- Account numbers: Added to customer statements.
- Overnight feature: Mark vehicles as staying overnight for Service Advisors.
- Key tags: Added to “vehicles staying overnight” list.
- Export capability: Export Purchase, Sales, and Payment ledgers to Sage 50.
- Vehicle card access: Promoted to jobsheet homepage.
- WIP report: Added vehicle registration number.
- Jobsheet template: Additional features added.
- Role centre tile: Optional “Awaiting Authorisation” for Service Advisors.
- Service Type: Column added to posted jobsheet.
- Resource Time Registration: Enhanced modification capabilities.
- Role centre tile: Optional “Awaiting Parts” for Service Advisors.
31st January 2019
What’s New in Garage Hive - Jan ‘19 Roundup Part II - Video
- TCard system update: Now works with the schedule and can be updated from the header of a jobsheet. Status can be updated by dragging the job on the TCard system.
- Email/SMS reminders: Booking date reminders are now active in the system.
- Technician confirmed button: Automatically assigns labour allocation to the technician who confirms.
- Bug fix: Schedule popup now works permanently.
- VHC access: Added access to the VHC from the vehicle inspection.
- Schedule search: Search via registration, customer name, job number, key number, or make & model.
- Warning added: Alerts when a user tries to post a purchase order with a zero value line.
- Date, time, and user ID stamps: Added to comments.
- MOT History access: Now available from a technician's device.
- Popup warning: Notifies users when a vehicle has an expired MOT or is expiring soon.
- New purchasing method: Users can push parts to a jobsheet even if the purchase order was created independently.
15th January 2019
- Email notifications: Users can now receive notifications upon completion of a vehicle inspection.
- Vehicle card enhancements: Added tyre pressures, oil spec, oil capacity, and more.
- Improved access: Technicians can now access the vehicle card more easily, including shortcuts to engine details and tyres, wheels & brakes.
- Default quantity adjustment: Users can adjust the default quantity of an item added to a jobsheet.
- Time registration adjustments: Corrects clocking information for work times, idle times, jobsheet times, and break times.
- Service ledger improvements: Renamed to vehicle history and added the ability to recall previous jobsheets.
- Vehicle history access: Technicians can access vehicle history from their jobsheet and search the history.
- Jobsheet access: Ability to access jobsheet from a related open purchase order and vice versa.
- Adding parts: Additional parts to an open purchase order will prompt to add them to the associated jobsheet.
English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click here.
English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click here.