2019 Q3 (Jul - Sep)

The following is a list of all new Garage Hive features, updates and system improvements:

29th September 2019

  • Customer Satisfaction Enhancements:  Net Promoter Score and Survey feature: 
  • Automated SMS/Email feedback requests.
  • New detailed Power BI reports.
  • Live customer insights from any document.
  • Access to previous feedback from any document.
  • Ability to review and action all feedback received.
  • More information available here -  Click here. 
  • Added the ability to add paragraphs to email reminders and booking confirmations.
  • Added the ability to display tyre label information on documents.
  • Added the ability to Set estimate reminders.
  • Upcoming/overdue estimate reminders tiles added to all role centres.
  • Added extended descriptions to items in all documents.
  • Order numbers can now be mandatory for specific customers.


22nd September 2019

  • Key additions to the Factbox include:
  • Added BHP to the Factbox.
  • Added VIN shortcut to the vehicle card.
  • Added 6 operational tiles to the Factbox.
  • Added MOT and Service dates to the Factbox.
  • Added click-to-call contact numbers to the Factbox.
  • Extended part number visibility on printed Purchase Return Orders.


10th September 2019

  • 0% VAT Lines will no longer display a VAT sub-total on invoices.
  • Added the ability to view caption texts next to radio buttons in Vehicle Inspections.
  • Added the ability to adjust VAT amounts of documents for any discrepancies -  Video. 
  • Added the ability to counter-sign vehicle inspections.


2nd September 2019

  • Added ability to search Autodata with Make/Model/Engine Code.
  • Added Jobsheet Net & Gross Value to Jobsheet list.
  • Added “Safety Check” to vehicle cards for Irish Markets.


21st August 2019

  • Technicians now have access to Autodata Oil and Lubricant Data from Easy Clocking.
  • Added Extended Labour Descriptions to Jobsheets & Estimates and Labour Cards, allowing up to 10,000 characters per description.
  • Copy Document function will now copy work descriptions.
  • Added ability for Service Advisors to Assign jobs to themselves -  Video. 
  • Added ability to have tiles filtered to particular Service Advisors.
  • Added ability to attach external documents when emailing customers documents.
  • Improved Vehicle Inspection print out -  Video. 
  • Added ability to print signatures with Vehicle Inspection.
  • When emailing a VHC, the Vehicle Inspection will automatically be attached.
  • Added “Total Jobsheets” tile to Service Financial Controller Roll Centre.


Irish Localisation

Updates specific to Ireland:
  • Added VRM/VIN Lookup.
  • Added support for 2/3 VAT Rule.
  • Added optional second VAT Rate on an Item Card.
  • Added Mobile Number Validation.
  • Added ability to adjust VAT Rate on all documents.
  • Added VAT Statement.


31st July 2019

  • Added the ability to view 7 or 5 days on the schedule.
  • Added Oil and Lubricant information to Estimates and VHCs.
  • Added location/branch information to booking reminders.
  • Added the ability to send a booking confirmation.
  • Added support for Sage Cloud Accounting.
  • Power BI - Created a Web Service for varying labour rates.
  • Power BI - Added Service Advisor Web Service.
  • Power BI - Added Service Type / Job Type Web Service.
  • Power BI - Updated Posted Jobsheet Web Service for advanced vehicle reports.
  • Added a pop-out window to checklists/vehicle inspections.


21st July 2019

Added Autodata Oil and Lubricant information to Jobsheets.


14th July 2019

  • Added the ability for technicians to add signatures to vehicle inspections.
  • Added the ability to filter vehicles by service/mot expiry dates that haven’t got a booking.
  • Fixed a bug where Autodata sometimes displayed the wrong registration in the menus.


7th July 2019

  • Added ability for technicians to create Jobsheets and clock onto them (Optional).
  • Attachments can now be added to Customer Cards and Vehicle Cards.
  • Attachments can be added to Purchase Orders.
  • Attachments can now be accessed by Technicians via Easy Clocking.
  • Added “Jobsheets Total” tile.
  • Technicians pausing a job now creates a new allocation with the actual remaining time of the job.
  • Technicians completing a paused job will remove the paused allocation.
  • Technicians can now see allocated time, spent time & remaining time on their Jobsheets -  Video. 
  • The requisition Worksheet has been added to the Service Financial Controller role centre.
  • PLEO added to the bank statement Imports.
  • Shelf No. can now be added to the item lookup search box.


Globe with Meridians English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click  here.