2019 Q4 (Oct - Dec)

The following is a list of all new Garage Hive features, updates and system improvements:

29th December 2019

  • Release second-generation online booking -  Video. 
  • Works with any website.
  • Automated scheduling.
  • Automated capacity & availability.
  • Jobsheet generation.
  • Jobsheet population.
  • SMS and Email confirmations.
  • and much more.
  • Added a “Labour Audit” report, allowing users to generate reports for DVSA MOT Audits.


15th December 2019

  • Added the ability to send surveys manually from posted jobsheets.
  • Added the ability to send custom created surveys.


14th December 2019

  • VHCs have been renamed to VI-Estimates system wide.
  • Confirming a VI and creating a VI-Estimate will automatically open the VI-Estimate.
  • Line Unit Costs are now copied to the Jobsheet when authorized from an Estimate/VI Estimate.
  • Improved Survey information is now visible on the phone app:
  • NPS Group is now visible.
  • Number of Answers is now visible.
  • Fixed a bug that prevented you from going back after viewing customer comments on a survey using the phone app.
  • Added the ability to include extended descriptions in compressed service packages.
  • Access VI-Estimates directly from a vehicle card.
  • Included the Checklist template name in the Dual Column VI Printout.
  • Date & time stamps for technician/authoriser signatures in the Dual Column VI Printout.


30th November 2029

  • Added a Natwest Bankline statement import feature.
  • Visible Jobsheets Extended status on Posted Jobsheets.
  • Enabled viewing of customer/vendor on the General Ledger entry table.
  • Labour extended status descriptions will now transfer from an estimate to a jobsheet.
  • Updated Garage Hive client to a 2-hour idle timeout instead of 20 minutes.


24th November 2019

  • Autodata repair times now load 4x faster.
  • Reduced wasted space on vehicle inspection printouts.
  • Added ability to score the quality of a vehicle inspection.
  • Enabled marking a jobsheet as an online booking for reporting purposes when using an external online booking system.


13th November 2019

New features introduced:
  • Enabled sending an SMS from the customer card.
  • Added Service Advisor name to invoice printout (optional).
  • Included vehicle parking locations to jobsheets (optional).
  • User stamped.
  • Date stamped.
  • Time stamped.
  • Compressed the line spacing in labour extended descriptions.
  • Added the ability to copy/paste service package versions.
  • Enabled sharing/exporting/importing checklists with other GH users -  Video. 
  • Added the ability to print checklist captions.


30th October 2019

  • Introduced User Tasks -  Video: 
  • Create tasks for yourself.
  • Create tasks for other users.
  • Set due dates on tasks.
  • Monitor tasks set for others.
  • Manage recurring tasks.
  • Document Description and Work Description on Job sheets, Estimates, and VHCs now pop-out into a full screen window.
  • Pop-out work description window.
  • Full-screen work description window.
  • Mouse over preview.
  • Compatible with templates.
  • Spellcheck compatible.
  • Available on job sheets, estimates, and VHCs.
  • Added a “Tyre” field checkbox to item cards.
  • Changed the default column layout for technicians' job sheets on tablet devices.
  • The clocking terminal now supports different time zones.
  • Introduced Item Overview report. Easily traceable item history, accessible from item lists, item cards, and items to return reports with clarity of the following:
  • Purchase Invoices.
  • Customer Card.
  • Vendor Card.
  • Posted job sheets.
  • Open job sheets.
  • Job sheets related to PO.


20th October 2019

  • Introduced Open Estimate analysis Power BI report - Video.

  • Improved VHC analysis Power BI report.


7th October 2019

  • Added the ability to send SMS from survey entries.
  • Enabled setting a review requested date for survey entries.
  • Added last survey requested / last review requested fields to customer cards.
  • Access to customer comments from survey entries.
  • Introduced a 2 column layout printout for vehicle inspections.
  • Graphical view of tyre information on vehicle inspections.
  • Added a “faults and actions” section to vehicle inspections.
  • Ability to add external website lines to any role centre homepage.
  • Option to opt customers out of booking reminders.
  • Added vendor invoice number to aged accounts payable report.


1st October 2019

  • Technicians can select from a pool of “Group Tasks” - Video.




Globe with Meridians English (UK, IE, IM and IZ). To find documentation in other regions where Garage Hive operates, click  here.